Yes, we offer free standard shipping on all orders over a certain amount. For orders below the free shipping threshold, standard shipping rates apply based on your location.

We offer worldwide shipping with fast delivery to most countries. Orders are typically processed within 1-3 business days. For most locations, delivery takes between 3-7 days, but for some countries, it may take up to 15 days. You’ll receive a tracking number once your order has shipped, so you can easily follow its progress.

Once your order has been shipped, we’ll send you a tracking number via email. You can also track your order by logging into your customer account on our website, where you’ll find the tracking information. If you need assistance tracking your order, feel free to contact us at support@gadhem.com.

Yes, we offer a 14 day return policy. If you’re not completely satisfied with your purchase, you can return items in their original, unused condition for a refund. However, personalized items (such as custom orders) are non returnable. Please note that customers are responsible for return shipping costs unless the item is damaged or defective. For more details on how to return, please visit our Return Policy page.

If you couldn’t find the information you were looking for in our FAQs, feel free to reach out to us! You can contact our customer support team at support@gadhem.com, and we'll be happy to assist you. We aim to respond to all inquiries within 12 hours.